FAQ

Where do you ship to?

I currently ship to Canada and the USA. Orders will ship via Chit Chats during the Canada Post strike. Customers are responsible for paying any additional taxes, duties, or import fees that are incurred once the item has shipped.

Do you accept returns or exchanges?

As each item is either one of a kind or small-batch and requires a lot of time and effort to produce, all items are final sale and cannot be returned or exchanged. 

How do I clean and care for my items?

I recommend spot cleaning or handwashing and lay flat to dry.

Where do you source your fabric?

All fabric is currently sourced from thrift stores, textile recycling facilities, or donated second hand from family and friends.

Do you take custom orders?

I am able to accept custom orders on a case by case basis if you have fabric or clothing you would like turned into an Essentials Bag or Everywhere Bag. Please note I am not able to modify the general style/pattern of these bags. Base prices are as follows:

Essentials Bag - $80 (+ additional fees for patchwork)

Everywhere Bag - $100 (+ additional fees for patchwork)

Please send custom requests + photos of the fabric/clothing via email to info@mimistudio.ca.